@import"https://fonts.googleapis.com/css2?family=DM+Sans:wght@400;500;600&family=DM+Mono:wght@400;500&display=swap";@import"https://fonts.googleapis.com/css2?family=Roboto:ital,wght@0,300;0,400;0,500;0,700;0,900;1,400&family=Roboto+Mono:wght@400;500;700&display=swap";.login-page{min-height:100vh;width:100%;display:flex;align-items:center;justify-content:center;background-color:#0f1923;font-family:var(--font)}.login-page .login-box{background-color:#1a2636;border-radius:16px;padding:40px 48px 48px;width:100%;max-width:460px;display:flex;flex-direction:column;align-items:center;gap:0}.login-page .logo{width:200px;height:auto;margin-bottom:28px;object-fit:contain}.login-page .login-box h2,.login-page .login-box h3{color:#fff;font-size:24px;font-weight:700;margin-bottom:24px;text-align:center;letter-spacing:.3px}.login-page .login-box p.subtitle,.login-page .login-box h3+p,.login-page .login-subtitle{color:#a0aab4;font-size:14px;margin-bottom:32px;text-align:center}.login-page .error{color:#e53935;font-size:13px;background-color:#e539351a;border:1px solid rgba(229,57,53,.3);border-radius:6px;padding:8px 14px;width:100%;text-align:center;margin-bottom:16px}.login-page form{width:100%;display:flex;flex-direction:column;gap:16px}.login-page .form-label,.login-page form label{display:block;color:#c5cdd6;font-size:13px;font-weight:400;margin-bottom:6px;margin-top:0}.login-page form input[type=email],.login-page form input[type=password],.login-page form input[type=text],.login-page .login-input{width:100%;background-color:#1e2e40;border:1px solid #2a3d52;border-radius:8px;color:#e8edf2;font-size:14px;font-family:var(--font);padding:13px 16px;outline:none;transition:border-color .2s ease,box-shadow .2s ease;caret-color:#e53935}.login-page form input[type=email]:focus,.login-page form input[type=password]:focus,.login-page form input[type=text]:focus,.login-page .login-input:focus{border-color:#3a5068;box-shadow:0 0 0 3px #3a506840}.login-page form input::placeholder,.login-page .login-input::placeholder{color:#4a5d6e}.login-page .password-wrapper{position:relative;width:100%}.login-page .password-wrapper input{width:100%;padding-right:44px}.login-page .password-toggle{position:absolute;right:14px;top:50%;transform:translateY(-50%);background:none;border:none;cursor:pointer;color:#4a5d6e;display:flex;align-items:center;padding:0;font-size:16px;transition:color .2s}.login-page .password-toggle:hover{color:#8a9bb0}.login-page .forgot-password{display:block;text-align:right;color:#3b82f6;font-size:13px;text-decoration:none;margin-top:6px;margin-bottom:20px;cursor:pointer;transition:color .2s}.login-page .forgot-password:hover{color:#60a5fa;text-decoration:underline}.login-page form button[type=submit],.login-page .login-btn{width:100%;background-color:#e53935;color:#fff;border:none;border-radius:8px;font-size:15px;font-weight:600;font-family:var(--font);padding:16px;cursor:pointer;margin-top:12px;letter-spacing:.4px;transition:background-color .2s ease,transform .1s ease,box-shadow .2s ease}.login-page form button[type=submit]:hover,.login-page .login-btn:hover{background-color:#c62828;box-shadow:0 4px 16px #e5393559}.login-page form button[type=submit]:active,.login-page .login-btn:active{transform:scale(.99);background-color:#b71c1c}.login-page form button[type=submit]:disabled,.login-page .login-btn:disabled{background-color:#7a2320;cursor:not-allowed;opacity:.6}@media (max-width: 620px){.login-page .login-box{margin:16px;padding:48px 32px 56px;border-radius:14px}.login-page .logo{width:190px}}@media (max-width: 479px){.login-page .login-box{margin:12px;padding:36px 24px 44px;border-radius:12px}.login-page .logo{width:160px;margin-bottom:24px}.login-page .login-box h2,.login-page .login-box h3{font-size:20px;margin-bottom:20px}.login-page .login-box p.subtitle,.login-page .login-box h3+p,.login-page .login-subtitle{font-size:13px;margin-bottom:28px}.login-page form input[type=email],.login-page form input[type=password],.login-page form input[type=text],.login-page .login-input{padding:12px 14px;font-size:13px}.login-page form button[type=submit],.login-page .login-btn{padding:14px;font-size:14px}.login-page .forgot-password{font-size:12px}.login-page .password-toggle{right:12px;font-size:14px}}:root{--bg: #080f1a;--surface: #0c1525;--card: #101e30;--card-hover: #13233a;--accent: #e8303a;--accent-bg: rgba(232, 48, 58, .1);--accent-glow: rgba(232, 48, 58, .22);--text: #e2ecf7;--muted: #5e7a94;--muted-md: #8ba0b8;--border: rgba(255, 255, 255, .07);--border-md: rgba(255, 255, 255, .11);--radius-sm: 6px;--radius-md: 10px;--radius-lg: 14px;--radius-pill: 999px;--font-main: "DM Sans", "Segoe UI", sans-serif;--font-mono: "JetBrains Mono", monospace}.helpdesk-page{min-height:100vh;background:var(--bg);padding:40px 48px;font-family:var(--font-main);color:var(--text)}.helpdesk-page h2{font-size:22px;font-weight:700;letter-spacing:-.4px;color:var(--text);margin:0 0 28px}.helpdesk-table{width:100%;border-collapse:collapse;background:var(--surface);border:1px solid var(--border);overflow:visible;table-layout:fixed}.helpdesk-table thead tr{background:#ffffff08;border-bottom:1px solid var(--border-md)}.helpdesk-table thead th{padding:12px 16px;text-align:left;font-size:10.5px;font-weight:600;letter-spacing:.1em;text-transform:uppercase;color:var(--muted);white-space:nowrap;border-bottom:1px solid var(--border-md)}.helpdesk-table .col-action{text-align:center}.helpdesk-table tbody tr{border-bottom:1px solid var(--border);transition:background .15s ease}.helpdesk-table tbody tr:last-child{border-bottom:none}.helpdesk-table tbody tr:hover{background:var(--card-hover)}.helpdesk-table tbody td{padding:14px 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var(--accent-bg)}.tag-chip{display:inline-flex;align-items:center;gap:5px;background:var(--accent-bg);border:1px solid rgba(232,48,58,.28);color:#f08a8e;border-radius:var(--radius-pill);font-size:11.5px;font-weight:500;padding:3px 9px 3px 10px;white-space:nowrap;letter-spacing:.01em}.tag-chip-remove{background:none;border:none;color:#f08a8e;cursor:pointer;font-size:15px;line-height:1;padding:0;opacity:.6;transition:opacity .12s;display:flex;align-items:center}.tag-chip-remove:hover{opacity:1}.tag-search-input{flex:1 1 60px;min-width:60px;max-width:160px;background:transparent;border:none;outline:none;color:var(--text);font-size:13px;font-family:var(--font-main);padding:2px 0;caret-color:var(--accent)}.tag-search-input::placeholder{color:var(--muted)}.tag-dropdown{background:var(--card);border:1px solid var(--border-md);border-radius:var(--radius-md);box-shadow:0 8px 32px #000000a6;overflow:hidden;animation:dropdownIn .12s ease;min-width:180px}@keyframes 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td.comment-col{overflow:visible}.comment-section{display:flex;flex-direction:column;gap:6px}.comment-toggle{display:inline-flex;align-items:center;gap:6px;cursor:pointer;-webkit-user-select:none;user-select:none}.comment-toggle input[type=checkbox]{display:none}.comment-toggle-slider{position:relative;width:28px;height:16px;background:#ffffff14;border:1px solid var(--border-md);border-radius:var(--radius-pill);transition:all .2s ease;flex-shrink:0}.comment-toggle-slider:after{content:"";position:absolute;top:2px;left:2px;width:10px;height:10px;background:var(--muted);border-radius:50%;transition:all .2s ease}.comment-toggle input:checked+.comment-toggle-slider{background:var(--accent-bg);border-color:var(--accent)}.comment-toggle input:checked+.comment-toggle-slider:after{left:14px;background:var(--accent)}.comment-toggle-label{font-size:10.5px;font-weight:500;color:var(--muted-md);white-space:nowrap}.comment-toggle 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cmSlideIn{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}.cm-search-panel{background:var(--card);border:1px solid var(--border);border-radius:20px;padding:24px;display:flex;flex-direction:column;gap:18px;box-shadow:var(--shadow-lg)}.cm-search-row{display:flex;gap:10px;align-items:center}.cm-search-input-wrap{flex:1;position:relative;display:flex;align-items:center}.cm-search-icon{position:absolute;left:16px;top:50%;transform:translateY(-50%);color:var(--muted);pointer-events:none;width:17px;height:17px;z-index:2;transition:color .18s}.cm-search-input{width:100%;background:var(--surface);border:1px solid var(--border);border-radius:12px;padding:12px 42px 12px 46px;color:var(--text);font-family:inherit;font-size:14px;outline:none;transition:all .2s cubic-bezier(.4,0,.2,1)}.cm-search-input:focus{border-color:var(--accent);box-shadow:0 0 0 4px 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.15s;display:flex;align-items:center;gap:2px}.cm-rating-pill:hover{border-color:#f5a62366;color:var(--text)}.cm-rating-pill.active{background:#f5a6231f;color:#f5a623;border-color:#f5a62359}.cm-star-icon{font-size:10px}.cm-reset-btn{margin-left:auto;display:flex;align-items:center;gap:6px;background:#e8303a14;border:1px solid rgba(232,48,58,.18);color:#ff4a52;font-family:"DM Sans",var(--font, sans-serif);font-size:12px;font-weight:600;padding:7px 14px;border-radius:8px;cursor:pointer;transition:all .18s}.cm-reset-btn:hover{background:#e8303a24;border-color:#e8303a4d}.cm-filter-badge{background:var(--accent);color:#fff;font-size:9px;font-weight:700;padding:1px 5px;border-radius:10px;line-height:1.6}.cm-results-panel{background:var(--card);border:1px solid var(--border);border-radius:16px;overflow:hidden;animation:cmSlideIn .25s cubic-bezier(.4,0,.2,1) both;box-shadow:0 4px 6px -1px #0000001a,0 2px 4px -1px #0000000f,0 10px 15px -3px 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